moana88.com Casino & Sportsbook Data Care

This page describes what we collect when you use moana88.com and how we keep that data protected. Our privacy practice is straightforward: we collect only the information necessary to operate our platform, verify your identity, process your payments, and comply with applicable law. We do not sell your personal data to third parties, and we encrypt your information in transit and at rest.

We at moana88.com understand that your privacy is important. Whether you are accessing our platform from Jakarta, Surabaya, Bandung, Medan, or Semarang, or depositing via DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, your personal information is handled with care and security. This policy covers account data, payment information, betting history, cookies, and your rights to access or delete your data.

Below we outline exactly what data we collect, why we collect it, how long we retain it, and what steps you can take to protect your account.

What Data We Collect on moana88.com

We collect account registration data when you open an account on moana88.com: your email address, phone number, password, legal name, date of birth, and residential address. We also collect identity verification documents—scans of your national ID, passport, or driver's license, and proof of address (utility bill, bank statement, or rental agreement). We store this data to verify your identity, comply with Know-Your-Customer (KYC) regulations, and prevent fraud.

We collect payment data when you deposit or withdraw on moana88.com. If you use e-wallets (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet) or bank transfers (mobile banking, local payment, online payment, e-wallet), we record the transaction date, amount, payment method, and your account reference. Our payment processors hold your actual bank account or wallet credentials—we do not store your full card numbers or passwords. We retain payment records for regulatory compliance and dispute resolution.

We collect betting and gaming history on moana88.com: each bet you place, its stake, market, odds, result, and settlement time. We log live-dealer sessions, slot spins, and sports wagers to your account statement. This history helps us calculate your tier status, weekly cashback, and promotional eligibility. We also use this data to detect unusual patterns (potential fraud or account abuse) and to comply with anti-money-laundering regulations.

Account data

Email, phone, password hash, legal name, date of birth, address, KYC documents (stored for compliance).

Payment data

Transaction dates, amounts, payment method type (e-wallet / bank), transaction IDs (retained for 7+ years per local regulation).

Betting data

Stake, market, odds, result, settlement time, tier and cashback calculations (logged for account transparency).

Device and session data

IP address, device type, browser, login timestamps (retained to detect fraud and unauthorized access).

We collect device and session data when you access moana88.com: your IP address, device type, operating system, browser, and login timestamps. We use this data to identify you when you log in, to detect unauthorized access attempts, and to investigate account security concerns. If we detect logins from unusual locations or repeated failed password attempts, we may place a temporary hold on your account and contact you to verify your identity.

We collect browser cookies and similar tracking technology on moana88.com. Cookies allow us to remember your login session, save your language preference, and measure site traffic. We use both first-party cookies (set by moana88.com) and third-party cookies from analytics providers (e.g., to count page views). You can disable cookies in your browser settings, though this may limit moana88.com functionality.

We also collect communication data when you contact our support team on moana88.com: your support tickets, live-chat transcripts, and emails. We retain these to resolve issues, train support staff, and comply with dispute-handling regulations.

How We Use Your Data and Your Rights on moana88.com

We use your data on moana88.com for five main purposes: (1) account administration (identity verification, login, password reset), (2) payment processing (deposit and withdrawal verification), (3) marketing (promotional offers and tier progression calculations), (4) legal compliance (anti-money-laundering checks, Know-Your-Customer verification, tax reporting), and (5) fraud prevention (detecting unusual betting patterns or account access attempts).

Our moana88.com servers are hosted in data centres outside Indonesia. Your data may be transferred to, processed in, and stored in these jurisdictions, which may have different privacy laws than Indonesia. By using moana88.com, you consent to this international transfer. We ensure these transfers comply with applicable data-protection frameworks.

We do not sell your personal data on moana88.com. We may share data with third-party service providers—payment processors (e.g., DANA, e-wallet, mobile banking, local payment), identity-verification vendors, and tax or regulatory authorities—but only to the extent necessary to operate our platform or comply with law. These partners sign data-protection agreements obligating them to handle your data securely and not to use it for their own purposes.

We at moana88.com retain your account data for as long as your account is active. If you close your account, we retain your personal and payment data for 7 years to comply with tax and anti-money-laundering regulations. After 7 years, we delete personal data unless law requires longer retention. Betting and gaming history is retained in your account statement indefinitely for your reference.

We at moana88.com take security seriously. Your password is hashed (not stored in plain text), and we use Transport Layer Security (HTTPS) to encrypt data between your device and our servers. We recommend enabling two-factor authentication in your Account Settings to add an extra layer of protection. Never share your password with anyone, and log out of shared devices when finished.

If you believe your moana88.com account has been compromised, change your password immediately and contact our support team. We can review your login history, lock suspicious sessions, and help you regain control of your account. During major holidays like Idul Fitri, Idul Adha, Imlek, and Nyepi, our support hours may be extended, but security issues are prioritized anytime.

We at moana88.com comply with applicable data-protection laws in the jurisdictions where we operate. If you have questions about your data or believe we have violated your privacy rights, contact our support team. If you are in a jurisdiction with a data-protection authority, you also have the right to file a complaint with that authority.

We at moana88.com are committed to transparent data practices. If you have any questions about this privacy policy, how we handle your data, or your rights, contact us via the support page. We respond to data-privacy inquiries within 5 business days.